Terms and Conditions

Last Updated: July 1, 2020

Please read carefully the following terms and conditions (“Terms”), which govern your use of our branded mobile applications (collectively, the “Websites”) and your purchase of products from these Sites (collectively, the “Use”). By creating an account or otherwise accessing or using the Website, you acknowledge and agree to be bound by these Terms. By purchasing products, you agree to the Terms and Conditions.

These Terms include a dispute resolution section, which includes provisions on arbitration agreements, class action waivers, and jury trial waivers, and these provisions affect your rights. Arbitration proceedings involve less discovery and appeal review compared to court proceedings. See Section 16 below for details. Please read carefully.

  1. Eligibility
    You must be 13 years of age or older to use this Website. If you are under the legal age of majority (minor) in your state, your parent or legal guardian must agree to these Terms on your behalf, and you may only access and use the Website with the permission of your parent or legal guardian. By using this website, you represent and warrant that: (a) all information you submit during account registration is true and accurate; (b) you will maintain the accuracy of such information; and (c) your use of this website does not violate any applicable laws or regulations. Your profile and account may be terminated and deleted without notice if we believe you are under 13 years of age, or if we believe you are under 18 years of age but falsely claim to be 18 years of age, or if we believe you are 18 years of age but falsely claim to be under 18 years of age.

  1. Account & Registration
    You must set up a user account to use certain features of this website (“Account”), such as registering a shopping account and participating in wish lists, product reviews, and services. You will need to provide a password, username, and other information such as your name and email address. You are solely responsible for keeping your account information confidential. You may not transfer, sell, allocate, or sublicense your account to any third party without our prior written approval. You are fully responsible for all use or activity that occurs on this website through your account, including but not limited to any use of the website by anyone using your account (whether authorized or not). You agree to immediately notify Customer Service of any unauthorized use or any other account security breach. We are not liable for any loss resulting from unauthorized use of your password or account. Personal information submitted through this website is governed by our Privacy Policy.
  2. Shipping, Processing, and Pickup
    For information on our shipping and other delivery options and policies, please visit our Pickup and Delivery page.
  3. Product Inventory
    Product inventory on our website cannot be guaranteed as stock may be limited. If an item is out of stock when your order is processed, we will notify you by email. You will receive a shipping confirmation email after your item has been shipped. 5. Product Information Prices displayed on this website may differ from prices in physical stores. Unless otherwise stated, all prices displayed on this website are quoted in US dollars.

Please note that while we have made every effort to accurately represent product colors, the actual color you see may vary depending on your monitor or mobile device. Furthermore, information on our website may contain typographical errors, inaccuracies, or omissions from time to time, which may relate to product descriptions, prices, and/or stock availability. Therefore, we do not guarantee the accuracy or completeness of any information on the website, including prices, product images, specifications, and/or stock availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, and to change or update information without prior notice (including after you have submitted an order). If you do not wish to continue purchasing after a correction of prices or other information, please contact us immediately.

  1. Transactions We reserve the right to refuse or cancel any order you submit on the website, including orders due to pricing errors, please refer to our pricing policy for details. We reserve the right to limit the number of orders placed from the same account, using the same payment method, and using the same billing or shipping address. We reserve the right, at our sole discretion, to prohibit the purchase of any products from dealers, agents, and distributors.

If you wish to purchase any products or services offered through this website, we may request certain information from you in connection with the transaction, including but not limited to your payment method information (such as your payment card number and expiry date), billing address, and shipping information. You represent and warrant that you have the legal right to use any payment card or other payment method associated with any transaction. By submitting such information, you authorize us to provide such information to third parties for the purpose of facilitating transactions initiated by you or on your behalf.

You agree to pay all costs incurred by you or on your behalf through this website, including but not limited to all shipping and handling fees, calculated at the valid price at the time of incurrence. You authorize us to receive all order payments through the payment method you specify when placing your order. Furthermore, you remain responsible for any taxes or fees that may apply to your transaction. You authorize us to receive all applicable order payments through the payment method you specify when placing your order.

  1. Website Content The visual interface, graphics, design, photographs, videos, audio, information, data, computer code, materials, and content of this website, as well as the website as a whole and all other elements (collectively, the “Content”), are protected by copyright, trademark, trade dress, patent, or other intellectual property rights. All content is owned, controlled, or licensed for use by its subsidiaries and affiliates. No use of the Website Content in any way is permitted without express written consent. All rights to all content not expressly granted in these Terms are reserved. You download or otherwise obtain any material at your own discretion and risk, and you will be solely responsible for any damage to computer systems or other equipment or loss of data resulting from the download of any such material.

You are granted a limited license to access and use this website and its content, but only for personal, non-commercial purposes. Music may not be copied except as necessary for access to this website. You may copy other content displayed on this website, but only for personal, non-commercial purposes. No such copying grants or transfers any rights, title, or interest in any of your Content. Except as provided above, you may not reproduce, publish, disseminate, distribute, display, modify, create derivative works from, sell or participate in the sale of, or utilize any content or this website in any way. Unauthorized use of the content of this website will be expressly prohibited by law and may result in serious civil and criminal penalties.

  1. Comments, Feedback, and Other Submissions

We welcome your comments and feedback on our website, products, and services. However, we do not accept any confidential or proprietary information. Therefore, all comments, feedback, ideas, suggestions, materials, information, and other submissions (collectively, “Comments”) disclosed, submitted, or provided to us through this website or other means are not confidential information. You hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to use these Comments in any way and for any purpose, including to improve the website and develop other products and services.

  1. Disclaimer, Limitation of Liability, and Indemnification
    This website, all content, and all products and services offered through this website are provided “as is.” No warranties of any kind, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, are made. There is no warranty that your use of this website will be uninterrupted or error-free, nor is there any warranty that this website or its servers are free of viruses or other harmful elements. Despite efforts to provide accurate information, it does not warrant or represent the accuracy or reliability of the information on this website.

You use this website at your own risk. Nordstrom shall not be liable to any person or entity, whether its affiliates or related entities, or its suppliers or content providers, for any direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise), injury, claim or liability of any kind or nature arising out of or in connection with your use of or inability to use this website, any information or materials provided on this website, or any products purchased through this website.

Nordstrom is not liable for any defamation, offense or illegal conduct by any user. If you are dissatisfied with this website or any content on the website, or with any of Nordstrom’s terms, your sole remedy is to cease using this website.

You agree to indemnify, hold harmless, and hold harmless Nordstrom and its affiliates, and their respective shareholders, officers, directors, employees, agents, distributors, suppliers and affiliates from and against any and all claims, demands, liabilities, costs or expenses (including reasonable attorneys’ fees) arising out of or caused by your breach of these Terms or any activity (including negligence or misconduct) in connection with your account.

If any part of these disclaimers or limitations of liability is held to be invalid or unenforceable for any reason, or if we are held liable to you in any way, then in such case our aggregate liability for all claims shall not exceed the amount you have paid to us through the website within the preceding twelve (12) months.

Some jurisdictions do not allow the exclusion of certain warranties or limitations or exclusion of liability for damages. Therefore, the foregoing partial indemnities, limitations, and disclaimers may not apply to you. If applicable law does not permit us to exclude any warranty or limit our liability, the scope and duration of such warranty, and the extent of our liability, shall be limited to the minimum permitted by such law.